Software development
SaaS
What to check before you inherit a custom app
What to check before you inherit a custom app: code and deploy-key control, tests, patches, and whether a fix can ship tomorrow.
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4 min read
Eight Mile · Writing
Articles on Care plan
Engineering notes, write-ups and the occasional opinion.
Websites
Hosting
What a website quote should include (and what's usually missing)
What a website quote should include beyond the build: hosting, domain ownership, care and who fixes the site at 2am.
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4 min read
Websites
Care plan
The agency that built your website has disappeared
The agency that built your website has disappeared. How to recover access, move hosting and DNS into the business, and choose care or a rebuild.
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4 min read
Websites
Hosting
Uptime monitoring for a small business website
Uptime monitoring for a small business website only works with a named engineer and response path. What a care plan or managed hosting should cover.
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3 min read
Web design
Care plan
Website care plan vs rebuild
Website care plan vs rebuild: when maintenance is enough for a London SMB site, and when a full rebuild earns the spend.
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3 min read