Security
NCSC
What the NCSC's China-linked botnet alert means for a small business
What the NCSC's China-linked botnet alert means for a small business: check the router and remote access kit you already own.
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4 min read
Eight Mile · Writing
Articles
Engineering notes, write-ups and the occasional opinion.
Websites
GDPR
GDPR and cookies on a small business website
GDPR and cookies on a small business website: when cookies need consent under the 2026 rules, and how long to keep contact form data.
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4 min read
Software
Customer service
The info@ inbox nobody owns
The info@ inbox nobody owns is where a UK SME's enquiries sit with no named owner and no reply time.
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4 min read
Websites
SEO
Moving off Wix or Squarespace without losing your Google ranking
How to approach moving off Wix or Squarespace without losing your Google ranking, from exporting content to setting up 301 redirects.
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4 min read
AI
Decision models
Jev vs Laya
Jev vs Laya for UK tech leads: when to call TypeSafe's hosted decision API and when to self-host the open-weight Laya model on your own infrastructure.
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4 min read
Field service
Mobile apps
From paper job sheets to a phone app
What changes when a trades business moves from paper job sheets to a phone app, including how the app copes with no signal.
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4 min read
Security
Cyber Essentials
Cyber Essentials for small businesses
A plain-English guide to Cyber Essentials for small businesses, covering what the scheme checks and when a contract will ask for it.
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4 min read
Email
SPF
Why your quotes land in spam
Why your quotes land in spam: SPF, DKIM and DMARC explained for business owners, and how to check your own domain with free tools.
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3 min read
Networking
Home Office
A proper home office network for directors and remote staff
A proper home office network for directors and remote staff keeps work devices apart from the household and gives them secure access to the office.
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3 min read
Security
Microsoft 365
Offboarding staff from Microsoft 365 or Google Workspace
Offboarding staff from Microsoft 365 or Google Workspace, step by step: cut access, revoke devices, keep mail and files, and stop paying for the licence.
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4 min read
Networking
Office move
Office move IT checklist for London SMEs
Office move IT checklist for London SMEs: internet lead times, surveys, cabling, network design, servers and security before and after moving.
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4 min read
Software development
Legacy systems
Still running the business on Microsoft Access?
Still running the business on Microsoft Access? The signs it's holding you back, and when to keep it, move to a product or rebuild it.
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4 min read